Privacy Policy

Last Updated: 16.05.2025

SriSankara Syndicate, operating under the brand Coffeelicious, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.coffeelicious.in or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information:

Full name

Email address

Phone number

Shipping and billing address

Payment details (processed through secure third-party gateways)

Login credentials (if account is created)
 

b. Non-Personal Information:

Browser type and version

Device information

IP address

Location data

Pages visited and time spent on the website

Cookies and usage data

2. How We Collect Information

We collect data in the following ways:

When you place an order or register on our website

When you fill out contact forms or subscribe to newsletters

Through cookies and similar tracking technologies

Through customer support interactions

3. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate order updates and customer support

Personalize user experience and improve our services

Send marketing emails (only with your consent)

Detect and prevent fraud or unauthorized activity

Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

Service providers (e.g., payment gateways, logistics partners, email platforms)

Legal authorities when required by law or in response to legal processes

Analytics and marketing tools for internal insights, only with anonymized data

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security practices to protect your data, including:

SSL encryption

Secure payment processing via third-party providers

Access controls and regular system scans

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal information

Request correction or deletion of your data

Object to or restrict data processing

Withdraw consent at any time

Lodge a complaint with a data protection authority (e.g., GDPR for EU users)

To exercise these rights, contact us at info@coffeelicious.in or +918610874757

8. Data Retention

We retain your data as long as necessary to fulfill orders, legal obligations, and business purposes. When no longer needed, we securely delete or anonymize your data.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have done so, we will delete the data promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SriSankara Syndicate
Email: Info@coffeelicious.in
Phone: +918610874757
Website: www.coffeelicious.in